CASE: GREEN COMPUTING RESEARCH PROJECT (5)

 

Part 5: Project Quality Management

Project quality management encompasses the processes and activities that are used to figure out and achieve the quality of the deliverables of a project. However, quality can be an elusive word. Quality is simply what the customer or stakeholder needs from the project deliverables. By keeping the definition tied to the customer or stakeholder, quality management can have a narrower focus, which means it’s more likely to achieve its goals.

Case Estudy

The Green Computing Research Project team is working hard to ensure that its work meets expectations. The team has a detailed project scope statement and schedule, but as the project manager, you want to make sure that you’ll satisfy key stakeholders, especially Ben, the project sponsor, and Ito, the program manager. You have seen how tough Ito can be on project managers after listening to his critiques of other project managers at the monthly program review meeting. He was adamant about having solid research and financial analysis and liked to see people use technology to make quick what-if projections. You were impressed to see that several other project teams had developed computer models to help them perform sensitivity analysis and make important decisions. Most of the models were developed using Excel, which Ito preferred, and you were glad that you and Matt were experts in Excel. Ito was easy on you at your first monthly review because things were just getting started, but he did give you a list of items to report on next month. You had Ben at the review to help answer some of the tough questions, but you wanted to be able to hold your own at future monthly meetings.